FAQ

Decoración

We are eager to assist you with any of your Costa Rica travel arrangements, including domestic flights to/from Nosara. Transportation to/from any destination in Costa Rica can be easily arranged by contacting reservations@olasverdeshotel.com before your arrival, or at the reception desk once you have arrived at Olas Verdes.

Olas Verdes provides a courtesy transfer for guests who are flying into or out of Nosara domestic Airport. We can also arrange for international airport private shuttles to/from the hotel. We will need your flight itinerary as we monitor the flights and wait for you in the event of a delay. Remember that Liberia Airport is the closest international airport to Nosara. Please request your airport transfer at least 48 hours before your arrival, by emailing reservations@olasverdeshotel.com

El Manglar is an organic farm-to-table restaurant that serves typical Tico dishes with a flavorful twist and the more traditional fare and is sure to become a family favorite. This Tica owned restaurant and bar are located next to the pool and overlooks the lush grounds of Olas Verdes. Hotel guests can choose from juice, coffee, and nine breakfast items included in their suite rate.

Costa Rica has two seasons: a Green Season and a Dry Season. The green season runs from May through November, with the heaviest rains in September and October, and the dry season runs from December through April. While it usually rains three to five days a week for a few hours in the afternoon or night during the Green Season, the dry season has some windy days and no rain. Our average year-round temperatures are in the 80s (F) during the day and in the low 70s (F) at night.

Guiones beach is a scenic 200-meter walk along a well-established path through the neighboring Ostional-Playa Guiones-Nosara National Wildlife Refuge.

The Safari Surf School, an Olas Verdes partner, can provide private, semi-private, or group surfing lessons to hotel guests. Their instructors are ISA surf coaches and certified lifeguards. It is best to sign up for lessons in advance during the high season. Please contact Reservations to make arrangements.

Olas Verdes has strict cleaning and sanitizing guidelines that follow all government directives to prevent contagious diseases, including COVID-19. We use only certified sanitizers, which are also biodegradable and environmentally friendly. When cleaning guest suites between reservations, the primary points of contact are steam sanitized for extra protection. Additionally, we perform periodic, comprehensive steam sanitization in all suites and public areas of the hotel. All guests, vendors, business partners, and staff are educated on the proper protocol for washing hands, sneezing, and social distancing. For your convenience, there are tissues and alcohol gel in your bathroom, public bathrooms, as well as specific other public areas. All staff have been trained and continually reminded of our safe environment protocol, use of sanitizers, and other health-related topics.

We recommend you inquire soon about your preferred dates and book two to six months in advance due to our limited number of suites. For reservations during the holidays and high season, the earlier, the better.

You do not need to rent a car when staying in Playa Guiones. Most restaurants, beaches, and shopping areas are a short walk from Olas Verdes. We also provide free beach cruisers to get around town. Additionally, you can rent ATV’s, golf carts, or a transportation service if you prefer to explore places in the Nosara area, further from Playa Guiones center.

Yes, the water is safe to drink from the tap, and we have a water filter system for added assurance. We give every guest a water bottle that can be filled in the suite or at El Manglar restaurant. The water bottle is for guests to use while they are visiting and to take home.

Olas Verdes is a very family-friendly hotel. We have a wave-shaped pool with a gradual walk-in entrance with an ample shallow area perfect for children to play. We also have courtesy bicycles of different sizes, free use of boogie boards, and we are a short 200m walk to a two-mile sandy beach where families can swim, play, and explore tidal pools.

Did you know that a single hairdryer uses more energy than all the bulbs of the hotel together? Olas Verdes aims to reduce its footprint to preserve our planet.  Having a low energy consumption is important to us.  We do provide hairdryers on request but ask for its thoughtful use.

Olas Verdes and all Nosara are very casual. During the Dry season, bring your summer attire, a long sleeve for cooler nights, and lots of sunscreen, plus activity-specific clothes such as a rash guard for surfing, running shoes, or yoga shorts if you plan to engage in any of those activities. For the Green season, you can pack the same items, just throw a light water-resistant poncho and an extra pair of sneakers. No worries if you forget something, ask any of our staff and we will be able to find what you need.

Each suite was designed to maximize the use of natural light and the ocean breeze to reduce the need for electric energy. Top of the line fans have been installed to improve this effect. For extra comfort during the nights, an energy-efficient air-conditioning system was installed in all the bedrooms.

Our local phone is + (506) 2682-0608 and WhatsApp + (506) 8460-1111.  You can also call (657) 444-0454 when calling from the US. The front desk is also available at frontdesk@olasverdeshotel.com  Wi-Fi is available in your suite and Olas Verdes’ public areas.

Located 800 meters from Olas Verdes Hotel, Paradise Medical Center offers private care and works with most US and Costa Rica insurance companies.  There are private hospitals near Liberia Airport (a 2.5 hour drive/20 minute flight) and San Jose (a 50 minute flight).

Bugs are an important part of our fragile ecosystem.  At Olas Verdes we put great effort in keeping them out of the suites.  We do always recommend keeping your doors and screens closed and using bug spray during dawn and sunset, when insects are more active.

We are always happy to help you! Our reception desk is open from 6 am to 10pm, and we encourage our guests to stop by to chat about what’s available, request dinner reservations, arrange activities or simply tell us about your day.

We have a complimentary laundry service at Olas Verdes. Please place any items needing to be cleaned inside the laundry bag that is provided in each room, and our housekeeping staff will pick them up when they come to clean your suite and then return them within 24 hours.

At the hotel we take cash (Dollars or Colones), VISA, MC and AMEX.  In Nosara and Playa Guiones, there are some business that take only cash, but most do accept credit card.  It is safe to ask before purchasing a product or service.

We can exchange up to $20 per day per suite.  Most places take Dollars, but you will get the best exchange rate at the bank.  There’s one in Guiones and one in about 2 miles from the hotel.  You will need to present your passport.

Tipping is always the guest’s choice and customarily given when great service is provided.

Many people leave a $5 per day tip, which is then distributed equally among all employees. Any gratuity can be added to the bill or left at the reception desk.

The restaurant staff receives a 10% gratuity, which is automatically included in the food bill.